Frequently Asked Questions

Here is a list of answers to common questions about our services. If you didn't find your questions here - contact us.

Yes, that's the short answer. All EasySMM services are working, we don't use bots, there is no risk for you account and you will see the results in the next 24 hours after placing the order, if you did everything correctly. If you encounter any issues, you can always email us or write in chat.

The followers that we offer are the highest quality that you can find on the market. Your followers will have profile images, bio, some posts, profile info, etc. The highest the price of the followers, the more complete the profile is. Also, if you buy followers and likes together, a good amount of the likes will come from the same followers.

 ✔ We tested every single service that you're about to use. Everything is perfectly working, all accounts are high-quality, even the cheapest packages. 

 ✔ We don't use bots.

 ✔ We don’t offer millions of followers to keep your account safe. 

 ✔ We continuously update our services depending on social media trends and our customers' requests.

 ✔ We offer free consultation via our chat and email, and personal approach to all our orders.

Another very valid question - the short answer is yes! EasySMM.shop is both reliable and safe. 

Your account is safe even if you decide to buy our largest packages (we don't sell millions of followers or likes, by the way).

There are common-sense rules we advise our customers to follow (like not buying 1 million followers in one take) and follow social media rules to comply with their policies.

Your payments are always protected.

We have a team of people who are there for any questions you may have.

You can use the free trial option whenever you see it enabled on a service. You can use it one time per one account.

🎁We also run special deals occasionally when you can test services for free or get a big discount.

Business accounts can experience a decreased level of trust in the beginning, which is why increasing your numbers with real followers can actually make a difference. Your potential buyers will see that you have an established audience and will be more likely to buy from you.

- helps attracting organic engagement

- you will reach your goal within a short time 

- boost your account to kickstart your channel/group/profile activity and grow faster

Of course! We offer discounts periodically from 5-15% Off.  Larger discounts can be applied for bulk purchases. Discounted services may not always come with a guarantee. You can see available discounts on the homepage or just reach out to us for more information.


Order Related Questions


You can message us through our chat or email us at easysmmcompany@gmail.com

Please ensure the following criteria are met before placing an order to secure a successful delivery.

  • Your account is set to public.
  • You have typed in the correct username or link.
  • You have not changed your username before the order’s completion.
  • The account or post, still exists and has not been deleted.
  • Your content follows social media guidelines and has not been restricted or removed.
  • Allow 24 hours for completion of order delivery. 

Absolutely not. We also have a limit for each service so that you don’t get any issues after using it so you don’t have to worry about it. 

However, accounts linked to explicit and/or illicit content and/or related but not limited to trading/earnings/crypto are considered high-risk apriori and clients should take that into consideration.

Yes, we provide a secure environment. We never ask for vital information, and our system is protected by an SSL certificate. 

Given the fact that our followers are real, they will act just as any other followers. If you have good content that keeps people interested, you won't lose your audience. You can contact us directly for more details about each service guarantee.


Use of Service Questions


This is definitely up to you. You can get as many as you want, you don't have to buy them all at once. You may buy followers as many times as required as long as your orders do not surpass 100,000 followers within a 30 day time frame.

Orders are processed within 12 hours after placing and are completed within 24-72 hours depending on the requested quantity. 

You can check the time for each service on the description card.

Totally! One of our packages is available at a large discount and is usually purchased by returning customers who buy a thousand followers in one go. If you're looking to purchase even more than that in one go, get in touch.

 - Your account has to be set to 'Public' 

- Don't change your username before an order is completed. 


That’s because social media platforms don't let anyone outside of the permitted users see a hidden profile. Therefore, you may understand why we need to have access. You can make your account hidden afterward, though.


Other than that, just sit back, relax, and wait for your order to be completed.

Instagram Mention is when you mention someone on Instagram (example @abcde this means you have mentioned "x" under this post and "x" will receive a notification to check the post). Basically the Instagram Mentions [User Followers], you put the link of your post, and the username of the person that you want us to mention HIS FOLLOWERS!

Impression means reach (also how many users have seen your post) it is mostly used with brands, they will ask you to show them statistics of the impressions your posts have.

Instagram Saves is when a user saves a post to his history on Instagram (by pressing the save button near the like button). A lot of saves for a post increase its impression.


Payment Related Questions


Refunds are possible only when we fail to deliver our promises within the given time. If the estimated time is shorter than three days, this time period will be extended to three working days. Refunds are not applicable for high-risk social media channels/groups/profiles linked to explicit and/or illicit content and/or related but not limited to trading/earnings/crypto.

You can pay with Visa/MasterCard, Crypto, and PayPal. Payment methods can change over time. Please check service pages and contact support for more details.